We will cover how to use SharePoint Wikis and Wiki Libraries to create knowledge bases that your team can use. Wiki Libraries are a great feature of SharePoint 2013. This is one of the very underused collaboration features.They provide a lot of power for teams to collaborate with one another and create central repositories and knowledge bases. A wiki library allows a team to implement a true many to many collaboration experience. Very similar to Wikipedia, it is a library in SharePoint made up of web pages and together all of those web pages can create a central knowledge base. This is great to use for training manuals or product information or policies and procedures. Anything where we could put a piece of content on each page and elaborate each page.
So for an example, lets say we wanted to build an information technology procedures knowledge base. From the home page, you can click on the different procedures that we want to learn about. Not only can we learn about these, but we can contribute to the content of these pages if it is set up that way. We’re going to walk through the steps of how to create a wiki library, how to create pages in the library, how to add these placeholders, and create links to other pages.
Well get started by picking the site where we want the library to be created. Add an app for wiki library and give it a name. When you open this library it is a bit different than a normal library. Instead of displaying the documents, it displays the home page. If you want to see the content go to the page tab and click view all pages. Now we actually see it as a library. Click on the HTML document for the home page. To create a new wiki page its like creating a document in a document library. Click new page and give it a name and create. SharePoint automatically puts us in edit mode for the new page. Now we can go ahead and place whatever content we want on this page. Save the page.
Now when we go back to the library by clicking on the page tab, and view all pages, the new page is showing. We’ll start by editing the home page. You can take advantage of the default formatting to rename titles and edit content. What we start doing now is put in placeholders for pages that wed like to have created. Pages may already exist but if they don’t, we can put placeholders. One of the nice features of wiki pages are these right and left brackets. if you type two left brackets a menu will pop up that will be a quick menu to all the pages that already exist in the site. By clicking a page it will create a link and finish it with two right brackets. if you type in a page that does not exist yet with the brackets, you create the placeholders. You can also insert pictures, videos, etc and format the page anyway you like.
When you save the page, the dash underline under the link shows that page does not exist yet. It is simple to go back and click on the link to create a page. On each page you can add links to the other pages so that you can go back to the home or navigate to the others. Once you create a page and the page exists, it will then have a full line underneath the title.
So this is like Wikipedia on the internet. We have created an interactive experience for teams and based on the permissions in the library, notice these are all just pages in the library. You can use the same features as a SharePoint library like permissions, content management, approval, version control, meta data to manage these libraries. You can determine who has access to these pages and decide read/write access. That’s how quick and easy it is to create a SharePoint library.
For real-world SharePoint training visit: http://www.aspe-it.com/sharepoint-training/