Course Outline
I. Introduction to Unified Communications
- Legacy Technologies
- Combining Separate Communication Services
- Components of a Telephony Solution
II. Telephony Using Office Communications Server 2007
- The Integration of OCS Telephony
- Architecture for OCS Telephony Deployment
- Designing a Network for OCS 2007
- Implementing a Secure Telephony Solution
- Client Installation Considerations
- Managing and Monitoring an Enterprise
Telephony Solution
III. OCS 2007 in a PBX Telephony Environment
- Configuring Deployment Topologies
- Enterprise Telephony Clients Deployment and Configuration
IV. OCS 2007 Enterprise Telephony Solutions
- Deploy a Media Gateway with Analog Phone Sets
- Enterprise Telephony Solution
- Routing in an Enterprise Telephony Solution
- Connecting to a Remote Office
V. Monitoring and Maintaining OCS 2007
- Backing Up and Restoring OCS 2007
- Configuring the Archiving and CDR Service
- Protocol Monitoring
- Monitoring Call Flow
VI. Instant Messaging (IM) Solutions Using OCS 2007
- Understanding Session Initiation Protocol (SIP)
- Implementing IM Using OCS 2007
- Remote User Access
- Routing and Filtering Messages
- DNS Configuration Process for OCS 2007
- Designing a Secure IM Solution
- Federation
VII. Using Instant Messaging and Presence Information
- Office Communicator Client Applications
- Configuring Presence Information and Levels
- Presence Levels
VIII. On-Premise Conferencing
- On-Premise Conferencing Solutions versus Hosted Conferencing Solutions
- Web Conferencing Audio/Video Conferencing
- Server and Network Requirements
- Security Requirements
- Application Servers Used in an On-Premise Conferencing Solution
- Group Policy Settings
- Securing On-Premise Conferencing Connections
- Implementing Certificate Authorities
- Firewall Policies
IX. Implementing On-Premise Conferencing
- Routing Conference Data
- Conferencing Server Functions
- Remote Connectivity
- Requirements for High Availability
- Configuring Edge Servers to Support Federation
- Configuring the HTTP Reverse Proxy Server
- Configuring DNS to Support Federation
- Implementing Certificates to Support Federation
X. Deploying and Configuring Clients for On-Premise Conferencing
- Overview of On-Premise Conferencing Clients
- Office Communicator 2007 and Office Live Meeting 2007
- Configuring User-Related Settings for an On-Premise Conference
- Enabling and Configuring Users
- Conference Entry Control Methods
XI. Working with On-Premise Web and Audio/Video Conferencing
- Web Conferencing using Audio and Video Equipment
- On-Premise Audio/Video Conferencing
- Components Required to Support an Audio/Video Conference
- Audio and Video Hardware Components
- Using Group Policies to Configure an On-Premise Conference
- Configuring User and Meeting-Related Conference Settings
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