1. ESXi Command-Line Troubleshooting Methods
- Install and use the vMA appliance
- Learn common VMware vSphere Command-Line Interface commands and syntax
- Configure ESXi technical support mode and SSH access
2. ESX, ESXi, and vCenter Server Log Files
- View ESX, ESXi, and vCenter Server log files
- Configure a centralized ESX/ESXi log host
3. Network Troubleshooting
- Identify and configure vNetwork components
- Configure and use a network traffic sniffer
4. Management Troubleshooting
- Troubleshoot vSphere management components
5. Storage Troubleshooting
- View, configure, and diagnose storage access problems
- Configure iSCSI authentication and digests
6. VMotion Troubleshooting
- Troubleshoot VMotion and Storage VMotion errors
7. VMware HA Cluster Troubleshooting
- Troubleshoot errors with slot calculations, admission control, and host monitoring
8. DRS Cluster Troubleshooting
- Troubleshoot errors with shares, pools, and limits
9. Virtual Machine Troubleshooting
- Review power-on requirements
- Troubleshoot virtual machine power-on failures
10. Graduation Lab
- Complete a final multi-hour, multi-problem troubleshooting exercise
Labs
Lab 1: Installing VMware vSphere Management Assistant
- Deploy vMA
- Configure vMA
- Configure vi-fastpass
- Create a session file
Lab 2: Using vicfg Commands in vMA
- Use the vicfg-mpath command with vi-fastpass authentication
- Use the vicfg-mpath command with session authentication
- Use the vicfg-dns command with vi-fastpass authentication
- Use the vicfg-dns command with session authentication
- Use the vicfg-vswitch command
Lab 3: Enabling and Using Technical Support Mode
- Enable technical support mode
- Use technical support mode
Lab 4: Enabling and Using SSH on VMware ESXi Hosts
- Enable SSH mode on ESXi
- Use the ESXi shell to execute service console commands
Lab 5: Using vsish to Examine the VMware ESXi Host Configuration
- Use vsish to examine ESXi configuration information
Lab 6: Using Technical Support Model to Examine VMware ESXi Log Files
- Examine the ESXi main log file
- Examine the hostd log file
- Examine the vCenter Server log file
- Examine the VMware HA log file
Lab 7: Using the VMware vSphere Client to Examine Log Files
- Use the vSphere Client to export system logs
- Use the vSphere Client to configure ESXi log storage
- Examine the diagnostic bundles
Lab 8: Basic Troubleshooting
Lab 9: Using vilogger
- Configure ESX and ESXi hosts to send log data with vilogger
- Examine collected logs
- Change vilogger log location
- Disable vilogger
Lab 10: Configuring syslog
- Configure ESX to send syslog traffic
- Configure ESXi to send syslog traffic
- Configure vMA as a syslog receiver
- Test your syslog receiver
Lab 11: Understanding vSphere Networking Architecture
- Distributed switch and standard switch capabilities
- Control plane and I/O plane responsibilities and characteristics
- Uplink abstraction
Lab 12: Configuring vCenter Server Distributed Switch Port Timeouts
- Configure the vCenter Server distributed switch port timeout setting
Lab 13: Configuring Advanced Networking Features
- Enable the Cisco Discovery Protocol
- Configure ephemeral port binding
- Configure static port binding
- Configure dynamic port binding
- Configure reset a disconnect
- Restore ephemeral binding
Lab 14: Private VLANs
- Configure and test PVLANs
Lab 15: Using Networking Commands, Log Files, and .vmx Files
- Examine .vmx file entries related to the network configuration
- Examine net-dvs output
- Examine esxcfg-vswitch output
- Relate vmnics to networks
- Examine esxcfg-firewall output
- Examine esxcfg-route output
- Examine the /var/log/vmkernel log during vswif migration
Lab 16: Examining Network Configuration from Vma
- Compare vicfg-vswitch output to esxcfg-vswitch output
- Use the vicfg-vmknic command
- Use the vicfg-dns command
- Load and use the dumpDVS.pl script
Lab 17: Configuring and Using a Network Sniffer
- Install Wireshark
- Configure and use Wireshark
- Use tcpdump
Lab 18: Troubleshooting Networking Problems
Lab 19: Troubleshooting Management Problems
- Troubleshoot management problems caused by misconfigurations
Lab 20: Understanding the Pluggable Storage Architecture
Lab 21: Examining and Configuring VMware ESX Storage
- List all multipathing plug-ins installed on your ESX host
- Examine devices that have been claimed by the native multipathing plug-in on your ESX host
- Record information about one of the Storage Array Type Plug-ins (SATPs) loaded into the NMP
- Examine the SATP configuration on your ESX host
- Determine the default PSP and the active path for a specific storage NAA device
- Change the configuration of the PSP for a storage device
Lab 22: Examining and Configuring VMware ESXi Storage
- List all multipathing plug-ins installed on your ESXi host
- List which devices have been claimed by the native multipathing plug-in on your ESXi host
- Examine SATPs on your ESXi host
- Examine a specific storage device on your ESXi host
Lab 23: Configuring iSCSI CHAP and Digest
- Configure your ESX host to use iSCSI storage with CHAP authentication
- Configure your ESX host to use iSCSI storage with digests
- Examine iSCSI-related log files and diagnostic data
Lab 24: Configuring iSCSI Port Binding and Multipathing
- Configure your ESX/ESXi host to use iSCSI binding
- Configure your ESX/ESXi host to use storage multipathing
Lab 25: Configuring Path Masking
- Configure your ESX/ESXi host to use path masking
Lab 26: Troubleshooting Fibre Channel SCSI Problems
- Troubleshoot FC-SCSI storage problems
Lab 27: Troubleshooting NAS and iSCSI Problems
- Troubleshoot NAS and iSCSI storage problems
Lab 28: Troubleshooting VMware VMotion and Storage VMotion Problems
Lab 29: Troubleshooting vSphere Infrastructure Problems
- Prepare your VMware HA cluster
- Troubleshoot vSphere infrastructure problems
Lab 30: Graduation Lab
- Troubleshoot a variety of problems causing compound system failures
