From quick information-packed insights on the next generation of innovation to learning new ways to handle old problems, our IT and SharePoint web seminars are a resource to our customers to stay on top of the curve. Each hour-long IT and SharePoint web seminar is free, so sign up for as many as you like. Every program is presented by one of our experts, proven technical professionals who can teach. Click on the web seminar you are interested in attending and fill out the short form. You will be confirmed into the session instantly. We will follow up your registration with an email detailing how to log onto the web seminar within 48 hours of the seminar start date.
- Core Professional Skills: a 60-Minute Primer - May 14
- The Top 10 Ways to Deal with Nasty & Difficult People - August 22
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Download any of ASPE's previous IT & SharePoint web seminars for free.
Core Professional Skills: a 60-Minute Primer
Tuesday, May 14, 2013
12:00 pm Eastern Time
| 11:00 am Central Time
| 10:00 am Mountain Time
| 9:00 am Pacific Time
Seminar Description:
In the business world, we hear a lot about technology and disruption, and their many challenges. But we're also starting to hear more about pitfalls related to the human side of business…gaps in the "soft skills" that are equally critical to successful people and companies. Although many of these skills gaps are nothing new, they are more relevant than ever, and in some cases have been made worse by disruption. Without core professional skills like communication, initiative, leadership, and etiquette, no team can be truly great and no professional can be truly successful. You probably deal with the consequences of "soft skill" deficits every day: communication breakdown, misunderstanding, conflict, and damaged morale – just to name a few.
These are productivity killers, and the root causes are broad. There are rising cross-generational differences, a growing lack of interpersonal skills, differences in personality and culture, and erosion in consensus about what constitutes professional behavior. The good news is that there are teachable skills to address these challenges, and accessible techniques to overcome them. In this free one-hour presentation, we'll take a look at some of the most common "people problems" in the mainstream business world, and how we can start dealing with them. Key topics include:
- How to communicate effectively
- Overcoming generational and cultural barriers
- Leveraging emotional intelligence in the business environment
- Encouraging self-awareness while building a team mentality
- Keeping action and culture tied to productivity
Although these needs aren't new in the business world, even seasoned veterans are beginning to see the need for a "reloaded" approach to developing these skills. This will be a high-level conversation about how to navigate these soft skills as we face continuing changes in business landscapes and a rising new generation of professionals.
Registration is open Register for this FREE web seminar
The Top 10 Ways to Deal with Nasty & Difficult People
Thursday, August 22, 2013
12:00 pm Eastern Time
| 11:00 am Central Time
| 10:00 am Mountain Time
| 9:00 am Pacific Time
Seminar Description:
Ask 10 people to define a nasty and difficult person and you will get 10 different definitions. There are many types of difficult people. Do you get frustrated and don't know what to do with whiners, braggarts, negativity, passive aggressive behavior, or people who are on emotional roller coasters? If you answered yes, then this web seminar is for you.
Everyone encounters difficult and nasty people, but it's how you deal with them that makes the difference. Ignoring these problem behaviors will only make things worse. In this web seminar, discover the top 10 ways to deal with nasty and difficult people and how you can bring out the best in people.
Registration is open Register for this FREE web seminar
